To register for an 4 week Introduction or a monthly place at class please contact Charlotte at hello@charlottebrawn.com / 07947910071
People on the waiting list will be offered a place as soon as there is availability.
You can book as you go at a premium rate and spaces permitting -Click here
You must be over 18 years of age to join the classes unless permission has been granted, if so, anyone under the age of 18 must be accompanied by a parent or guardian.
All participants must complete a health questionnaire form before starting their first session, this will be sent to you when you first sign up.
Please advise Charlotte before any session if there are any changes in your health following the health questionnaire {blood pressure, pregnancy, pain, recent operation, injury}
All classes run weekly with Charlotte or a qualified fitness/wellness professional
Class Etiquette
Please arrive 5 minutes prior to your scheduled class.
Make sure you can stay for the full duration of the session.
Mobile phones must be put on silent.
You will need to bring along your yoga/exercise mat and your equipment welcome pack (pilates ball/Yoga block & strap) to each class and water.
Payment
Payment for all classes must be received in advance of attending classes. Booking is required.
Payment is taken online via a secure payment processor. If you would like to pay another way (cash or BACS) please contact Charlotte.
Please contact Charlotte if you have any issues with payment or you’d like to pay with a different payment method.
Single Class Pass Membership
Single class pass memberships operate on a recurring 4-week payment schedule. Fees are calculated annually to account for breaks in classes throughout the year, including public holidays or instructor time off (from 31st January-31st January). Payments remain consistent year-round and are not adjusted for non-running weeks.
The Single Class Pass Membership guarantees a reserved spot in your chosen class each week.
Short notice absence (less than a months’ notice): If you cannot attend, you may switch to another session within 8 weeks of the missed session, subject to availability. Missed sessions are non-refundable and cannot be carried over beyond this period.
Planned absences: Provide 1 calendar month’s notice for any planned absences (max. 2 weeks at one time)
With sufficient notice, membership payments can be paused or reduced, up to 4 times per year (maximum of 6 weeks total planned absence).
For absences exceeding 2 weeks: Additional missed sessions during this time cannot be refunded, but you may attend alternative sessions on the timetable within 8 weeks, subject to availability.
If you choose to cancel your membership due to prolonged absences, your membership—and therefore your place in class—cannot be held and will be offered to those on the waitlist. To retain your spot during extended absences, contact Charlotte to discuss space-saver options.
One calendar months’ notice is required to cancel your Single Class Pass Membership. Once cancelled, your place cannot be saved and will be offered to those on the wait-list.
Discounted membership rates are fixed and cannot be adjusted for absences, as they already reflect a reduced class rate.
Double Class Pass Membership
All double class pass memberships operate on a recurring 4-week payment schedule. Fees are calculated annually to account for breaks in classes throughout the year, including public holidays or instructor time off (from 31st January-31st January). Payments remain consistent year-round and are not adjusted for non-running weeks.
The Double Class Pass Membership you will have a secure place in 2 specific classes every week.
Short notice absence (less than a months’ notice): If you cannot attend, you may switch to another session within 8 weeks of the missed session, subject to availability. Missed sessions are non-refundable and cannot be carried over beyond this period.
Planned Absences: Provide 1 calendar month’s notice for any planned absences (max. 2 weeks at one time).
With sufficient notice, membership payments can be paused or reduced for up to 2 weeks, up to 4 times per year (maximum of 6 weeks total planned absence).
For absences exceeding 2 weeks: Additional missed sessions during this time cannot be refunded, but you may attend alternative sessions on the timetable within 8 weeks, subject to availability.
If you choose to cancel your membership due to prolonged absences, your membership—and therefore your place in class—cannot be held and will be offered to those on the waitlist. To retain your spot during extended absences, contact Charlotte to discuss space-saver options.
One calendar months’ notice is required to cancel or downgrade your Double Class Pass Membership. Once cancelled, your place cannot be saved and will be offered to those on the wait-list.
Discounted membership rates are fixed and cannot be adjusted for absences, as they already reflect a reduced class rate.
Victory (unlimited) Membership
The Victory Membership is based on a 4.5 week month and payment will be taken on the same day each month. Fees are calculated annually to account for breaks in classes throughout the year, including public holidays or instructor time off (from 31st January-31st January). Payments remain consistent year-round and are not adjusted for non-running weeks.
While every effort is taken to ensure there are plenty of spaces at all classes for Victory Members, The Victory Membership is like any other gym membership and classes will need to be booked in advance via http://charlottebrawnfitness.myfitnessclass.com
The Victory Membership offers flexibility to attend multiple classes weekly at a reduced rate and switch classes as needed. For guaranteed spots in specific classes each week, consider a single or double class pass for those sessions. Contact Charlotte to amend your membership or explore options.
Victory Membership can only be paused or adjusted for absences exceeding 2 weeks with 1 calendar month's notice (limited to once per quarter). Payments cannot be reduced or amended for absences of 1 week or less.
A £2 charge may be applied for any cancellations made on the morning of a class as the spot could have been offered to another participant or Victory Member. This will only happen on fully booked classes with waitlists
Discounted membership rates are fixed and cannot be adjusted for absences, as they already reflect a reduced class rate.
4 week Introduction Block
4 Week Trials start from the agreed start date after sign up. Usually this is the first date that the selected class is running.
4 Week Trials can only be signed up for once per class, after a 4 week trial you can save your place at class with a Single Class Pass, Double Class Pass or by signing up to The Victory Membership.
4 Week Trials are for 4 consecutive weeks of the class of your choice.
Any missed sessions cannot be refunded but you can attend an additional session on the timetable within your 4 week trial period.
Once a 4 week trial has started it cannot be delayed or transferred to a different date. The start date of your 4 week trial can only be amended after your sign up and before you attend your first session.
If a class is close to fully booked, the single class booking option will be removed as an option for that class and the few remaining places will be reserved for members and new participants starting a 4 week Introduction, only.
Refunds
There is a 7-day cooling off period from the date of your first month or 4 week Introduction. Please ensure you can attend the scheduled number of sessions to get the most out of your first month. I regret no refunds can be given after the 7-day cooling off period.
No refunds are issued to unused/missed classes but you may be able to attend another session on the timetable within 8 weeks of the unused/missed session, if spaces are available.
Instructors and Cancellations
In the unlikely event that Charlotte should have to cancel a session, she will give you as much notice as possible and she shall open space in another session, create a pop up session within the same period or amend payments for classes that are cancelled due to unforeseen circumstances.
Sessions are taught by Charlotte, but occasionally cover may be used. All sessions are taught by a fully certified, fully insured instructor.
